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FAQ | TRV

FREQUENTLY ASKED QUESTIONS (FAQ's)


Who can advertise on the site?

Private sellers and Licensed Dealers can become account holders within the TradeRVs by signing up here.

For private sellers, advertising starts from $49 per listing independent of the selling price.  You only pay once until your item is sold.

For Dealers and Manufacturers, the starting price is $150 per month for unlimited leads and listings.

How do I update my product details?

1 - Log into account.
 
2 - Find your listing on your seller dashboard.

3 - Click on the green button to edit your listing.


4 - Follow the onscreen prompts to update various aspects of the listing, price will be available on the second screen.

5 - Follow the prompts by pressing "Continue" and making adjustments as you see fit until the last step where the main button changes from "Continue" to  "Save"

6 - Press save and your listing will be updated in a few seconds. 


How do I remove my ad from the site?


1 - Log into your account (using your email address and password used for the account creation). 

2 - Find your listing on your seller dashboard under my ads.

3 - Click the blue button to mark your item as sold.



How does TradeRVs operate?

We believe in transparency and giving you the tools to promote your business and brand, not ours. That’s why we provide your direct phone number, address and location map and your brand on every listing. All leads generated via the site are provided within live reporting via your own login where you can manage stock, users and other aspects of your listings.



For Dealers
What does the monthly fee cover?

Your monthly fee covers unlimited inventory items, Behind The Wheel access which assists in loading all your inventory items online and Lead management, Account Management and Help Desk Assistance. A written 30 days' notice is all that is required should you wish to cancel the service.


I use a Dealer Management System; can I upload my stock directly to tradeRVs or TradeaBoat via a feed?

For dealers who are currently utilising a Dealer Management System (DMS) to manage their stock, we can facilitate a direct data feed from your DMS, through Behind The Wheel, and straight onto your chosen website. Currently we work with over 10 DMS systems in the Australian RV and boating market.


How do I access my enquiries?

Like with inventory, all enquiries are also filtered and stored in your account. Here you will be able to access, contact, manage and report of every enquiry that comes through TradeRVs or TradeaBoat. 


What happens after you accept the Terms and Conditions?

A representative will be in touch to get you started and help you with your initial upload of inventory items.

To discuss your application in more detail contact one of our representatives at partnerships@emprisegroup.com.au.